Technical Support Center (TSC)

The TSC is the single point of contact of the CLAAS Service and Parts GmbH with the national market supports (CLAAS sales companies, importers and Regional Centers). It is the key partner in the resolution of technical issues on every products of the CLAAS world.

 

 

Key Functions

·         Ticket Creation for technical issues (Tractor, Harvest, EASY)

·         Automatic information of relevant service specialist

·         Specialists work on, resolve tickets and give solution to the customers

 

Target Group

Wholesale
CLAAS internal

 

 

Accessibility

The online application can be opened from CLAAS Extra.Net and Partner.Net.

 

Supported Browsers

·           Current versions of Internet Explorer,
Firefox

 

Documentation

Link

Contact

mailto:service@claas.com

 

Hannes Freund

Dorothee Mende